Privacy Policy
At Passagen Strength & Conditioning, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
What Personal Data Do We Process?
To provide our services, manage memberships, and communicate with you, we may process the following personal data:
Membership and Customer Administration
- Name
- Address
- Personal identity number (where applicable)
- Profile photo
- Group memberships
- Membership information
Payment and Billing
Depending on your chosen payment method, we may process:
- Payment card information
- Bank account information
- Personal identity number
- Billing information
- Name and address
- Email address
Communication and Account Access
To communicate with you and provide access to our systems, we may process:
- Email address
- Telephone number
- Group memberships
Statistics and Service Improvement
To improve our services and better understand our members’ needs, we may process:
- Class and activity history
- Check-in history
- Purchase history
- Membership history
- Gender
Accounting and Legal Obligations
To comply with accounting and legal requirements, we may process:
- Purchase history
- Payment history
- Outstanding payments
Newsletters and Marketing Communications
If you provide your consent, we may use your contact information to send:
- Newsletters
- Training tips
- Information about events and activities
- Promotions and special offers
- Updates regarding our services
You may withdraw your consent or unsubscribe from marketing communications at any time.
How Long Do We Store Your Data?
We retain your personal data for as long as you remain a member or customer of Passagen Strength & Conditioning.
After your membership or customer relationship ends, your personal data will normally be deleted or anonymized within 12 months unless we are legally required to retain it for a longer period.
Information required for accounting purposes will be retained for the period required by applicable law.
Your Rights
Under GDPR, you have the following rights:
Right of Access
You have the right to request information about the personal data we hold about you and to receive a copy of that data.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You have the right to request that your personal data be deleted when it is no longer necessary for the purposes for which it was collected, subject to legal obligations.
Right to Restriction of Processing
You have the right to request that the processing of your personal data be restricted in certain circumstances.
Right to Object
You have the right to object to the processing of your personal data, particularly where it is used for direct marketing purposes.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint
If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the relevant data protection authority.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:
Passagen Strength & Conditioning
Email: hej@passagensthlm.se
Phone: +46 (0)76 001 15 50